Privacy policy
Effective Date: February 20, 2026
Website: https://woodplanshop.com
Contact: hello@woodplanshop.com
1. Introduction
At WoodPlanShop, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you visit our website or purchase one of our digital plans.
By using WoodPlanShop, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following:
- Personal Information: Your name, email address, billing address, and payment details — processed securely through Shopify Payments, PayPal, or Stripe.
- Automatic Data: IP address, browser type, and device information collected via cookies and analytics tools (such as Google Analytics).
- Communication Data: Messages or questions you send through our contact form or by email.
3. How We Use Your Information
We use your information to:
- Process your orders and deliver your digital files instantly
- Respond to your support requests or questions
- Improve our website, products, and customer experience
- Send updates, new plan releases, or promotional offers — only if you have opted in
4. Cookies & Tracking
We use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings at any time, though some features may not work as expected.
5. Data Protection
We take security seriously. All payment information is handled by trusted, PCI-compliant processors (Shopify Payments, PayPal, or Stripe). We never see or store your credit card details.
Your personal data is stored on secure servers and accessed only when necessary to fulfil your order or respond to your request.
6. Sharing Your Information
We never sell or rent your personal information to third parties. We only share data when strictly necessary for:
- Payment processing (Shopify, PayPal, Stripe)
- Digital file delivery
- Legal compliance, if required by applicable law
7. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct or delete your data
- Unsubscribe from marketing emails at any time (every email includes an unsubscribe link)
To exercise any of these rights, contact us at hello@woodplanshop.com and we will respond within 5 business days.
8. Digital Products Policy
All products sold on WoodPlanShop are instant digital downloads. Because digital files are delivered immediately upon purchase, we do not offer refunds once a file has been downloaded. If you experience a technical issue with your download, please contact us and we will resolve it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically.
10. Contact
For any questions or privacy requests, reach out to us at:
📧 hello@woodplanshop.com